Design Assurance Specialist

Reading/Remote - Field based

Permanent

The primary purpose of this role is to leverage data and technology to enhance decision-making, design performance, and customer experience.

As the Design Assurance Specialist, you will be the pivotal link between the Design Team and the IT & Digital Department, driving digital transformation initiatives and fostering a culture of continuous improvement.

You will play a crucial role in defining the future state of design delivery, employing innovative technologies to transform how we approach and manage design projects. This role demands a strong communicator with a passion for identifying and implementing innovative solutions that will augment the design delivery function.

Your expertise will be instrumental in promoting a Right-First-Time mentality across the department, while maintaining a holistic view and ensuring consistency across all projects. This will be achieved through exemplifying values of Delivering Excellence, Providing Sharper Solutions, building stronger Connections and Inspiring transformation.

Responsibilities:

Lead and contribute to digital transformation initiatives related to design, focusing on integrating Power Apps, AI tools, and other innovative technologies.
Identify, implement, and manage systems and solutions that drive efficiency and automation within the design process.
Serve as the bridge between the design team and IT, ensuring alignment and successful implementation of digital tools.
Utilise existing data and explore new data opportunities to inform key decisions.
Collaborate closely with the BI department to design and develop Power BI reports, using insights from design audits, quality assessments, and other data sources.
Communicate findings effectively to stakeholders, presenting data-driven insights to support decision-making.
Continuously seek opportunities to improve design processes and project-specific outcomes.
Assess design concessions, review design quality, and contribute to the creation of new design guidelines and project plans.
Stay up-to-date with the latest technology trends, particularly in telecoms and digital tools, to drive innovation
Build strong partnerships with internal departments to deliver cohesive, efficient solutions.
Facilitate open communication channels, ensuring that strategies are aligned and understood across teams.
Present ideas and developments clearly to various stakeholders, driving buy-in and support for new initiatives.
Cultivate relationships with customers, understanding their requirements and proposing data-driven solutions to enhance their experience.
Maximise Right-First-Time (RFT) design outcomes through proactive data analysis and trend identification.
Continuously seek opportunities to improve customer satisfaction through innovative design solutions.
Use data to identify trends and bottlenecks, executing interventions to maintain target tolerances and maximise throughput.
Foster collaboration between Company and design partners to improve design quality and understanding of guidelines.
Build strong relationships through effective communication, both digitally and in person.
To support and contribute actively to regulatory compliance, health and safety, environmental, business continuity and information security arrangements that meets our obligations to our customers.

What we are looking for:

Strong knowledge and understanding of the telecoms industry, telecoms infrastructure site design
HND or higher graduate with a qualification in any one of the following: M&E Engineering, Electronic, Mechatronics, Telecommunications, CAD, Product development or similar
Strong communication skills, both verbal and written, with the ability to engage effectively with internal stakeholders, design partners, and customers.
Proficiency in using collaboration tools such as MS Teams
Ability to interpret and utilise data from various sources to inform decision-making and improve design and operational efficiencies.
Demonstrated ability to analyse data and derive actionable insights, particularly in the context of design and engineering disciplines. Experience of digital transformation projects.To apply for the Design Assurance Specialist please send your CV to

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