Caseworker

Charing Cross
1 day ago
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Our client is seeking experienced Caseworkers to play a key role in a high-profile government initiative supporting eligible Afghan nationals and their families who assisted UK operations. This is a sensitive and high-impact position within the Defence sector, ideal for individuals with strong analytical skills, sound judgment, and emotional resilience.

Key Responsibilities

  • Manage and progress casework in line with government policy, ensuring fair, well-documented, and transparent decisions.

  • Analyse complex information from multiple sources to reach accurate conclusions.

  • Handle confidential and, at times, distressing material with professionalism and care.

  • Work to daily case targets while maintaining high standards of accuracy and quality.

  • Communicate effectively with a range of internal and external stakeholders in a fast-paced environment.

  • Ensure full compliance with data protection and information security requirements.

    Essential Skills & Experience

  • Active SC Clearance with no restrictions – Sole UK Nationals only (dual nationals not eligible).

  • Proven casework experience within structured, policy-driven, or regulated environments.

  • Excellent analytical, written, and verbal communication skills.

  • Confident using Microsoft Office 365.

  • Demonstrated resilience, empathy, and the ability to make objective, policy-based decisions.

  • Solid understanding of Data Protection regulations.

    Desirable Experience

  • Previous experience within the Home Office, policing, immigration, or similar government departments.

  • Experience managing complex or sensitive cases.

    Working Arrangements

  • Hybrid working model - 1–3 days per week in London office..

    Interview Process

  • One-stage virtual interview via Microsoft Teams

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