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Automotive Sales/ Service Advisor

Faversham
7 months ago
Applications closed

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Automotive Sales/ Service Advisor Required in Faversham


  • Company Type: Established independent garage that specialises in Gearboxes and Transmissions

  • Salary Details: £30k Basic Salary + Shared Team Bonus

  • Working Hours: Monday to Friday 8am - 5pm (No Weekends)

  • Roles available due to company expansion

A well-established automotive specialist in Faversham is looking for a proactive and customer-focused Sales/ Service Advisor to join their team. This role is ideal for someone with a passion for the automotive industry who enjoys providing excellent customer service and driving sales.
Key Responsibilities:


  • Act as the first point of contact for customers, providing expert advice on gearbox services and repairs

  • Offer accurate quotes and estimates for work required

  • Manage bookings, schedule appointments, and liaise with the workshop team

  • Build strong customer relationships and provide regular updates on repair progress

  • Identify opportunities to upsell additional services and products

  • Handle enquiries, complaints, and feedback professionally

  • Maintain accurate records of customer interactions and transactions

Requirements:


  • Previous experience in an automotive sales or service advisory role preferred

  • Strong communication and interpersonal skills

  • Good knowledge of vehicle components

  • Ability to work efficiently in a fast-paced environment

  • Strong administration, organisational, and IT skills

Full vacancy details for this Automotive Sales/ Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment

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