• Acting as theprimary point of contactfor Conference Room queries.
• Performingmonthly audits(covering 50% of the estate).
• EnsuringIncident Management and IMAC completionwithin agreed SLAs.
• ManagingNon-Standard Requests, project tasks, and quotes, ensuring all are completed within agreed timescales.
• Maintaining End User Guides

Audio Visual IT Onsite Service Engineer

Location: Barrow-In-Furness (Relocation allowance available)
Type: Full-time On-site, Permanent
Salary:£30,000 base salary plus additional benefits, perks, and healthcare options!

Are you passionate about technology and audio-visual systems? We are looking for anAudio Visual IT Onsite Service Engineerto join our growing End User Experience team. This is an exciting opportunity to work with a high-profile client in a role that requires both technical expertise and excellent communication skills.

What you'll be doing

In this role, your responsibilities will include:

• Acting as theprimary point of contactfor Conference Room queries.
• Performingmonthly audits(covering 50% of the estate).
• EnsuringIncident Management and IMAC completionwithin agreed SLAs.
• ManagingNon-Standard Requests, project tasks, and quotes, ensuring all are completed within agreed timescales.
• Maintaining End User Guidesto ensure that all users have access to up-to-date documentation.

What we're looking for…

The ideal candidate will:

• Haveexperience in a related IT role(or equivalent).
• Demonstrate competency through successfulimplementation of medium-level fixes.
• Bemulti-disciplined, having gained experience through a mix of formal and on-the-job training.
• Havestrong interpersonal skillsand the ability to communicate effectively with customers.
• Be adaptable,customer-oriented, and well-organized, especially in a fast-paced, changing environment.

Security clearance
To be considered for this role, you will need to obtainSecurity Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously in the United Kingdom for the past 5 years, among other criteria.

What you'll get

• Learning and Development: You'll have access to250,000 training courses, with external certifications in AWS, Microsoft, Cybersecurity, and more, supporting your continuous growth.
• Workplace Wellbeing: Join a company recognized as aGreat Place to Work for Wellbeingin 2024, with mental health support and well-being apps likeThriveandPeppyto help you maintain a healthy work-life balance.
• Diverse & Inclusive Culture: We embrace a culture wherediversity and inclusionare core values, helping you thrive in a supportive and collaborative environment.
• Career Progression: As part of a global community, you'll have endless opportunities to unlock your potential, connect with like-minded experts, and shape the future of technology.

Why join us?
By joining us, you'll become part of aforward-thinking, diverse collectiveof professionals who are dedicated to making a meaningful impact through innovation. We support your personal and professional development and ensure you have the tools to grow and succeed.

Ready to take your career to the next level? Apply now and join our team of innovators!