Audio Visual AV Events Technician

Role Overview:
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our immediate requirement is for an experienced Audio Visual Events Technician to be a key part of our London team, representing proAV and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client’s experience. You will be responsible for all aspects of AV in relation to client’s events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings.
One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user’s organisation who continue to invest in state-of-the-art technologies, services, and training.
This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity.
Experience and seniority of the position will be reflected by the remuneration and benefits package.
Key Responsibilities:

• Provide Audio Visual Event Support.
  
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  Carry out all aspects of the AV service prescribed in Event Function Sheets.
  
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  Report all service shortcomings affecting Events Team to the AV Events Team Leader.
  
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  Deliver a high standard of service in accordance with SLAs for the team.
  
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  Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff.
  
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  Be fully conversant with H&S and First Aid procedures.
  
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  Ensure a consistent standard is maintained throughout all events and that all processes are routinely followed.
  
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  Be proactive in suggesting new methods and techniques to improve efficiency.
  
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  Travel across both sites.
  
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  Other duties as required or assigned by company management
  
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  Ensure mandatory compliance with information security policies, standards and procedures.
  
• Process enquiries to the Events team mailbox.
  
• Provide meeting room support when required
  Key skills:
  
• Minimum of (3) three years’ experience within a client facing Corporate AV Events field
  
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  Ability to provide workings standards to the highest specification within a Corporate Head Office Building.
  
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  Excellent computer skills and the ability to learn new software and systems.
  
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  Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems.
  
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  CTS Certified prefered. Candidates without this qualification will be expected to complete this training onsite
  
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  Live experience of digital sound desks including microphone management and EQ
  
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  Multi-camera control systems and vision mixing
  
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  Crestron control systems including virtual and physical signal routing
  
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  Video & Audio Conference experience including Point-Point and interactive Multipoint events
  
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  Understanding of multiple display types including aspect ratios and video walls
  
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  Basic stage lighting principles
  
• Excellent verbal and written communication skills.
  
• Expert PowerPoint user and knowledge of MS Windows
  About Us:
  proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication.
  From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV.
  We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open.
  From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365.
  Equality, Diversity & Inclusion
  proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply