Account Management Executive

Watercolour
3 days ago
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Join a growing Managed Service Provider in Redhill and take the next step in account management. As an Account Management Executive at nTrust, you’ll nurture existing client relationships across AI, cloud and cybersecurity.

Account Management Executive
Redhill, Surrey (Office-based)

*    Full-time, Monday – Friday (8:30am – 5:30pm)
*    Permanent position
*    £30,000 - £35,000 per annum, depending on experience

Please note: Applicants must be authorised to work in the UK

nTrust Systems is an established and growing Managed Service Provider (MSP) based in Redhill, Surrey. We specialise in delivering secure, forward-thinking IT solutions, including AI productivity tools, AWS and Azure cloud infrastructure, Microsoft 365, cyber security frameworks such as IASME Cyber Essentials, and HaloPSA-powered service excellence.

The Role

This Account Management Executive role is ideal for someone who enjoys building long-term client relationships. You will focus on managing and developing existing client accounts, keeping them engaged and supported while identifying opportunities to grow services over time.

Key Responsibilities:

*    Manage and develop a portfolio of existing IT and managed service accounts
*    Build strong client relationships through regular communication and account reviews
*    Identify upselling and cross-selling opportunities across AI, cloud and cyber security services
*    Support contract renewals and ensure high client retention
*    Act as the primary commercial contact for your accounts
*    Collaborate with technical teams to deliver tailored IT solutions
*    Present proposals and recommendations aligned to client business goals
*    Attend client meetings (full UK driving licence required)

The Ideal Candidate:

Ideally, you will have around two years’ experience in IT sales or technology sales, but we are also open to applicants with less experience who can demonstrate strong potential, enthusiasm and a willingness to learn through our training programme.

*    Ideally 2 years’ experience in IT sales, tech sales or managed services
*    Training and development available for the right candidate
*    Strong relationship-building and communication skills
*    Interest in AI tools, AWS, Azure, Microsoft 365 and cybersecurity
*    Commercially aware with a consultative approach
*    Full UK driving licence
*    Eagerness to progress into a Senior Account Manager role

Benefits:

*    £30,000 – £35,000 salary depending on experience
*    Clear progression path to Senior Account Manager
*    Ongoing technical training and learning & development programme
*    22 days holiday plus bank holidays, rising to 28 days with service
*    Private healthcare after probation
*    Salary sacrifice schemes (electric vehicles and bicycles)
*    Enhanced parental leave
*    Bright, modern office environment
*    Fully equipped kitchen and break room with sofas
*    On-site shower and nearby parking
*    Daily coffee, tea and fresh fruit
*    Regular social events including wine and cheese Fridays
*    Charity events and company-funded Christmas party

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.

You must be authorised to work in the UK. No agencies, please.

Other suitable skills and experience include Account Manager, IT Account Manager, Business Development Executive, Technology Sales Consultant, Managed Services Sales Executive, Cloud Sales Executive, Cyber Security Sales Consultant, Internal Sales Executive, Client Relationship Manager, Technical Sales Executive

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