The Technical Account Manager role at CrowdStrike involves providing proactive technical support to premium support customers in EMEA. Responsibilities include onboarding new customers, conducting health checks, sharing best practices, and collaborating with internal teams to ensure customer success and issue resolution.
This role involves working as a technical expert with Global System Integrators and Telco partners to architect and enable security solutions using CrowdStrike's AI-Native Security Platform. Responsibilities include designing security services, driving platform adoption, and building relationships with partner technical and sales teams.
This role involves delivering high-quality onboarding and ongoing technical guidance for Managed XSIAM customers, analyzing security data to identify improvement opportunities, and driving continuous improvement in customer security posture. You will collaborate with SOC teams to enhance detection, response, and reporting efficiency, and translate complex security concepts into actionable guidance.
This role involves leading enterprise customers through high-velocity technical migrations to Palo Alto Networks' modern security platforms, focusing on end-to-end transition including policy mapping, data validation, and operational workshops. The engineer delivers 'Day in the Life' training, runs value realization sessions with customer leadership, and ensures adoption of AI-driven security workflows. Success is measured by secure, efficient platform cutovers and demonstrable ROI using native analytics.
This role involves leading the Sophos Endpoint Windows Platform strategy, defining product priorities, and driving execution across multiple teams. The Senior Product Manager will work closely with Microsoft on critical roadmap initiatives and ensure the platform meets security, performance, and customer needs.
Leads the design and execution of a global partner enablement strategy to accelerate partner readiness and drive adoption of Sophos cybersecurity solutions. Focuses on role-based learning programs, AI-driven content scaling, and alignment with sales and channel teams to support MSP/MSSP business models and field execution. Works cross-functionally to ensure partners are equipped to sell, deploy, and expand Sophos offerings worldwide.
Lead the product vision for CrowdStrike's Next-Gen SIEM platform, focusing on scalable data ingestion, third-party integrations, and architectural innovation. Define strategic roadmaps, mentor teams, and collaborate globally to enhance log management and security analytics. Drive ecosystem expansion and operational excellence across distributed systems processing trillions of daily events.
