Palo Alto Networks
Sr. Technical Support Engineer, Cortex XSIAM Focused Services (Security Clearance Required)
- United Kingdom
- Remote
- Senior
Provide advanced technical support for Cortex XSIAM customers, triaging issues via ticketing, phone and remote sessions, and performing application- and OS-level troubleshooting. Work with developers to reproduce faults and implement permanent fixes, and with technical account managers to mitigate risks in customer environments.
Cortex XSIAM · Kubernetes · GCP +10