Palo Alto Networks
Sr. Technical Support Engineer, Cortex XSIAM Focused Services (Security Clearance Required)
- London
- On-site
- Senior
Provide advanced technical support for Cortex XSIAM customers, triaging tickets, calls and escalations within SLAs and performing application- and OS-level troubleshooting. Work with developers to reproduce issues and implement permanent fixes, and with technical account managers to mitigate risk in customer environments. Requires SIEM, EDR and endpoint security expertise plus UK security clearance.
Cortex XSIAM · Kubernetes · GCP +10