Staff Customer Success Engineer - Prisma AIRS
This role involves serving as a principal technical advisor and AI security architect for enterprise customers, focusing on deploying and optimizing Prisma AIRS solutions within complex global environments. The engineer will drive strategic adoption of AI-driven security workflows, deliver executive-level insights through data analytics, and act as a top-tier escalation point for critical technical issues. The position emphasizes proactive risk mitigation, customer retention, and influencing product direction based on real-world enterprise needs.