Sr IT Systems Engineer
This role involves providing advanced technical support and resolving complex issues across desktop, network, and SaaS environments for end-users. The engineer will lead automation initiatives using PowerShell or Python, manage endpoint and identity systems like Okta and CyberArk, and support workplace technologies including Google Workspace, Zoom, and Slack. Emphasis is placed on root cause analysis, service optimization, and mentoring junior staff within a global IT environment.