IT Security Support Specialist - Remote - Up to £60,000

The IT Security Support Specialist is responsible for monitoring, maintaining, and escalating security issues within the operational IT environments that support the business. This position reports to the Technical IT Security Support Specialist and will assist with the efficient administration of user accounts, including creation, transfers, permissions, and terminations, ensuring adherence to SLA requirements. The role will also involve using security tools to monitor, log, investigate, and resolve security incidents, risks, and implement preventative measures.

Additionally, the role will ensure that patches are tested and deployed to servers and desktops under the guidance of the Technical IT Security Support Specialist, in collaboration with the IT Live Services Team. When necessary, the role will assist with conducting Root Cause Analysis of security incidents as directed by the Group IT Director or Information Security Manager.

The analyst will also contribute to resolving action plans related to IT standards in support of customer and client contracts, such as ISO27001, ISO9001, and others.

Required

Certifications in Microsoft (MCSE, MCSD) Cisco (CCNA, CCNP, CCDA) or other equivalent and recognised qualifications
Knowledge of Windows Operating Systems
Basic Firewall\IPS\IDS Knowledge
Knowledge of network protocols and concepts
Knowledge of Antivirus Products and configuration\Tuning
Demonstrable evidence of analysing documentation and introducing improvements
Results orientated with exceptional communication and interpersonal skills, both written and oral with a focus on listening, questioning and analysis skills.
Exceptional customer-service orientation. Day to Day Duties

Review ITHC and Vulnerability assessment's and provide remedial action plans.
Investigate ITSEC incidents providing reports where required.
Advise on emerging threats and vulnerabilities
Advise on security best practices provided by vendors and translate to
Provide end user training and support with regards to policies, procedures and best practices
Represent change requests at CAB and partake in the Problem Advisory Board where required.
Support internal and external security audits
Aid Live Services to maintain a stable server, communication and network environment.Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy