Switchboard Operator / Repairs Administrator

Contract: Healthcare

Location: Russell Halls Hospital

Hours of work: 20 to 30 Hours per week

Working Pattern: Flexible - Multiple Shift Timings
15:00 - 22:00
22:00 - 7:00

Salary: £12.00 PAYE + Holiday Pay

Our Service Desk Operators play a key role in the site's operations, acting as a hub for the Hospital, ensuring operations are running smoothly whilst maintaining an excellent standard of communication and professionalism.

Our client is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.

The Role

• Integrate into a team, supporting with all aspects of the working environment
  
  
• Maintain a high standard of general hygiene
  
  
• Uphold our Health & Safety values, always keeping a secure and safe environment
  
  
• Keep in line with our standards of accuracy
  
  
• Represent our teams always thinking of Client satisfaction
  
  
• Experience of working in a confidential environment, including a proven understanding of the requirements of patient confidentiality, information security
  
  
• Full flexibility - you will be expected to working within our Switchboard, Helpdesk and Reception departments.
  
  About You
  
  
• Enthusiastic approach to work
  
  
• An ability to work efficiently both independently and as part of a team
  
  
• Effective communication skills
  
  
• Excellent customer service skills with a professional approach
  
  
• Demonstrate an appropriate level of IT competency
  
  
• Possess the ability to work under pressure
  
  
• Demonstrate exceptional timekeeping and reliability
  
  
• Attentive to details and able to accurately record data
  
  
• Confident and credible telephone manner, excellent customer service skills
  
  
• The ability to maintain a professional approach under all circumstances
  
  
• Excellent verbal and written communication skills