Job Description And Responsibilities

The role of eDiscovery Administrator is a key role in the Digital Forensic and Investigation Response (DFIR) team. You will be working as part of a small team supporting the DFIR Manager and the wider organization across several different areas including litigation support, Subject Data Access Requests and internal investigations. You will be responsible for reporting to key internal stakeholders, including Legal and Human Resources on a diverse range of issues. You will be required to work closely with external stakeholders, including the organization’s I.T. Services provider to ensure that a mutually beneficial working relationship is maintained.

To be successful in this role you will have experience of working within the Electronic Data Reference Model (EDRM) to provide eDiscovery services in a corporate environment. You will be a committed problem solver and able to work independently to achieve the desired goals in an agreed time frame.

The successful candidate will be able to carry a large caseload and be able to prioritize tasks to ensure that critical deadlines are met to minimize reputational damage to the organization. You will also present a professional, capable, and approachable demeanor to others to ensure that all engagements with both internal and external stakeholders reflect positively on yourself, the DFIR Team and Visa Europe.

Essential Functions

Assume responsibility for the management of the in-house eDiscovery platform.

Collaboratively identify the needs of the referrer and design a strategy to meet those needs.

Identify, collect, and preserve data from existing systems in a compliant and defensible manner.

Analyze data to meet the strategic needs of the organization whilst maintaining an open mind as to possible solutions and the eventual outcome.

Report findings both verbally and in writing in a manner appropriate to the knowledge and experience of the audience.

Advise senior management, where appropriate, to ensure that normal business processes comply with current best practice.

Train and advise internal stakeholders to ensure efficient use of the eDiscovery platform to meet the stated needs.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Preferred Qualifications:
• eDiscovery experience.
• Extensive experience in eDiscovery case management and support.
• Be able to demonstrate a thorough understanding of the EDRM and the ACPO Good Practice Guide for Digital Evidence .
• Thorough understanding of the eDiscovery lifecycle which includes identification, collection, processing, review, and production.
• Understanding of evidence management, handling, and chain of custody.
• Ability to coordinate multiple stakeholders and matters, navigating the differing needs and timelines of each.
• Excellent written and oral communication skills.
• Holds, or is working towards, an industry accepted certification validating eDiscovery capabilities: Nuix Workstation Data Discovery Certified, Relativity Certified Administrator, etc.
• Experience using industry standard eDiscovery software tools: primarily Clearwell, if not, then Relativity, NUIX, Ringtail, EnCase eDiscovery etc.
• Experience with Veritas Data Insight.
• Experience using Enterprise Vault.
• eDiscovery certificate a plus.
• Detailed knowledge of litigation and related discovery processes.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.