Role Overview
Emergency Call Handling: Expertly manage medical emergency calls and incidents, responding professionally and swiftly to alert Incident Responders across sites.
Fire Alarm System Management: Handle fire alarm notifications and mobilise the on-site Fire and Rescue Service efficiently.
Aerodrome Emergencies: Notify and mobilise resources for aerodrome emergencies.
Agency Coordination: Mobilise County Fire and Rescue Service and other agencies as needed or per SOPs.
Out-of-Hours Emergency Calls: Handle emergency calls for customers and other business areas during out-of-hours.
CCTV Vigilance: Perform regular camera checks with a focus on accuracy and vigilance. Report any camera faults promptly.
Incident Investigation: Conduct thorough investigations for on-site incidents using CCTV and access control software. Ensure quality and timely presentation of information.
Training and Flexibility: Be open to undertaking new training across SOC functions to meet customer and workload demands.
Ad Hoc Duties: Carry out additional tasks as requested by your Supervisor/Manager.
About the Role🚨 Join Our Team as a CCTV/Fire Control Operator in Broughton! 🚨

Looking to make a real impact in security and emergency response? We're hiring dedicated CCTV/Fire Control Operators to ensure safety and security in Broughton.

🌟 Why Join Us?

✅ Guaranteed Hours: Enjoy stability with 42 hours per week.

✅ Career Growth: Develop your skills in a dynamic, professional environment.

✅ Meaningful Work: Be at the heart of protecting our community.

✅ Team Spirit: Work alongside a collaborative, supportive group of professionals.

🕒 Shift Patterns: Flexible options to suit your lifestyle.

Be the difference that matters! Ready to take on this exciting opportunity? Apply now and help us create a safer tomorrow! 🚔👮‍♀️

Essential Skills
Right to work in the UK, 5 year checkable history and pass a high level of security clearance
SIA frontline licence and CCTV licence
Full UK Driving Licence
Basic first aid certification 
1 - 2 years experience of working in a Security Operational Centre role
Advanced computer skills
Ability to be an effective team member and able to multi-task
Considerable knowledge of security operations and procedures
Ability to write routine correspondence, including logs and reports
Excellent organisational, customer service and communication skills
Handle projects responsibly and have a flexible approach