Your Role:
The
Head of Information Technology directs and controls the development, implementation
and maintenance of the company's information and communications systems and
strategy. They also introduce and maintain appropriate data security, to
support the business objectives of the company.
Your Rewards:
As Head of IT, we
don’t just give you a job you love, we like to reward you for all your
commitment and dedication at work, these benefits include:
- Highly competitive
salary
- 50% Discount on food
and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle
restaurants
- Managers dining Card
to the value of £250 per quarter
- 28 day’s holiday
allowance
- Wagestream - Advance
payment service
- Cycle to work scheme
- Discretionary annual
tronc bonus
- Employee of the month
rewards
- Length of service
acknowledgment and gift i.e. 5 years, 10 years etc.
- Internal Training and
career development
- Pension Scheme –
including employer contributions
- Yearly Staff award
ceremony and party
Your
Responsibilities:
Ensure I.T. Support to the Business
- Provide a company-wide
source of expertise and training on information technology and communications
to ensure that managers and staff have the best possible information for
effective decision-making and accessing data.
- Proactively and regularly
engage with operations management to review I.T. service levels and drive
ongoing actions to continuously improve those services.
- Develop and implement a
comprehensive and effective help desk / supplier support service to provide
technical support to systems users to appropriate timescales to meet business
needs.
- Negotiate service level
agreements with internal customers and service providers and monitor service
delivery to ensure that agreed targets and standards are met.
Develop and maintain Systems and Data Flows
- Direct the development and
implementation of company-wide information and communications systems which
provide all required support to company operations.
- Oversee the management of
all data and information flows within the company to ensure that comprehensive
and accurate management information is available as required.
- Maintain an up-to-date
knowledge of all developments relevant to information technology and cyber
security and upgrade internal systems as necessary.
Data Protection
- As company data protection
officer, develop and introduce processes, procedures and systems, to ensure the
cyber security and confidentiality of all company data and to provide
protection against internal and external threats.
GDPR
- Constantly monitors and audits the company’s
systems periodically to ensure all practices are in line with GDPR rules
and regulations where applicable.
Cyber Compliance
- Will oversee, direct and
implement the proper processes and procedures as required per company’s cyber
security mandates. This will include
but not be limited to processes set out below:
o Implement and enforce processes to
decommission unused systems
o Conduct regular security awareness
training with staff
o Work regularly with IT company to
conduct phishing campaign
o Work with IT company to regularly
test backups for restorability
o Ensure that company backups are
stored physically offsite and stored offline to safeguard from infection
o Enforce and implement annually
tested Company Standard Operating Procedure for an Incident Response plan with
the ability to quickly contain an incident
o Responsible for implementing and
enforcing formal Company Disaster Recover and Business Continuity plans that
are annually tested
o Ensure PCI compliance at all
locations
Strategic Input to broader business plans
- Contribute to the
development of the company’s strategic and business plans in relation to
information technology and communications systems, in support of the company’s
mission and core objectives.
- Develop an annual business
plan and operating budget for I.T. and monitor the implementation of these to
ensure that financial targets are met.
I.T. Supplier Management
- Negotiate contracts with
external providers for services and products which cannot be provided
internally or best provided by a third party and monitor service delivery to
ensure that agreed targets and standards are met.
Additional Ad hoc responsibilities as reasonably
requested.
Your
Qualifications
- A degree in Information
Technology, or related field of study
- 7+ years of IT Manager
experience.
- Management experience
in developing successful IT strategies.
- Experience in
implementing a growth plan to drive change and opportunities for
collaboration within an organization.
- Must be eligible to
work in U.K
Your Office
Join our dynamic and growing restaurant group of
companies, where innovation meets culinary excellence. As a leading player in
the hospitality industry, we are dedicated to crafting memorable dining
experiences whilst maintaining a commitment to financial health and strategic
growth.
Owned restaurants include the SUSHISAMBA and Duck
& Waffle restaurants and bars in the City of London and Edinburgh,
SUSHISAMBA Covent Garden and SUSHISAMBA Las Vegas with a new restaurant
SUSHISAMBA Los Angeles opening in 2025 and a growth strategy for 2 further new
US restaurant openings. Licensed operations currently include Dubai,
Doha, Edinburgh, Bahrain, Riyadh and Singapore with new licenses opening in
2025 and beyond including Abu Dhabi and Milan.