Be at the heart of actionFly remote-controlled drones into enemy territory to gather vital information.

Apply Now

Service Desk Analyst with Cloud Training

IntaPeople
Cardiff
3 weeks ago
Applications closed

Related Jobs

View all jobs

Service Desk Analyst

Cyber Security & Centralised Services Manager

Technical IT Service Desk Analyst

1st Line Support Analyst

Technical Services Analyst

It Security Analyst

Superb IT Support Role With Fast-Track Cloud Progression | Cardiff, South Wales (full time on-site initially)

£30k–£33k + Bonus + 25 Days Holiday + Training Plan



Looking to break into Cloud tech but stuck on the helpdesk? If you already have a keen interest in Azure and/or AWS this could be your way out!



Our client is a leading IT provider and is seeking two Service Desk Engineers to support their external clients — but you won’t stay as 1st / 2nd Line Service Desk Engineers for long. You’ll get hands-on with Microsoft 365, Azure, and AWS environments from day one. You’ll be mentored, trained, and guided into Cloud roles – this is the springboard.



What you’ll do:





  • Be the first port of call for customer IT issues (hardware, software, Microsoft 365).




  • Help manage user accounts in Microsoft 365 & Azure Entra.




  • Support with basic Azure queries – you’ll learn the rest on the job.




  • Get involved in daily checks, ticketing, troubleshooting, and more.





What we’re looking for:





  • 1st Line support experience (or similar IT role).




  • You must already be able to show a genuine interest in Cloud tech – you want to learn Azure/AWS and ideally have started your own journey towards this with home learning or study




  • Good communication and problem-solving skills.





What you’ll get:





  • Fast-track Cloud career progression – with a personal training plan.




  • Great culture, South Wales HQ (mainly onsite at this level but this will become a hybrid role as you progress into more senior positions)




  • £28k–£31k + 5% bonus, pension, private health, cycle scheme, and 25 days hols.





This part is important: You must be UK-based for at least 5 years (Security Clearance eligibility required).



If you're currently in a 1st line role and would like to find a role with clear progression please apply now for more details, thanks! 

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Jobs

Cyber Security Hiring Trends 2026: What to Watch Out For (For Job Seekers & Recruiters)

As we move into 2026, the cyber security jobs market in the UK is changing fast. Attackers are scaling up with automation & AI, cloud estates are more complex, & regulators are tightening expectations around resilience & data protection. At the same time, budgets are under pressure & some organisations are consolidating their tech teams. Despite all this, demand for cyber security skills remains strong. Skilled defenders, engineers & leaders are still hard to find, & the stakes are only getting higher. Whether you are a cyber security job seeker planning your next move, or a recruiter building security teams, understanding the key cyber security hiring trends for 2026 will help you make better decisions.

Jobs

Cyber Security Recruitment Trends 2025 (UK): What Job Seekers Must Know About Today’s Hiring Process

Summary: UK cyber security hiring has shifted from title‑led CV screens to capability‑driven assessments that emphasise incident readiness, cloud & identity security, detection engineering, governance/risk/compliance (GRC), measurable MTTR/coverage gains & secure‑by‑default engineering. This guide explains what’s changed, what to expect in interviews, & how to prepare—especially for SOC analysts, detection engineers, blue/purple teamers, penetration testers, cloud security engineers, DFIR, AppSec, GRC & security architecture. Who this is for: SOC & detection engineers, security operations leads, DFIR analysts, penetration testers/red teamers, purple teamers, AppSec/DevSecOps engineers, security architects, cloud security engineers, identity/IAM engineers, vulnerability managers, GRC/compliance specialists, product security & security programme managers targeting roles in the UK.

Jobs

Why Cyber Security Careers in the UK Are Becoming More Multidisciplinary

Cyber security used to be viewed primarily as a technical discipline: firewalls, encryption, intrusion detection, penetration testing. In the UK today, it’s far broader. Organisations now face complex legal frameworks, ethical dilemmas, human-behaviour risks, communication challenges & usability hurdles. This shift means cyber security careers are becoming more multidisciplinary. From protecting NHS patient records to defending financial services, securing supply chains & safeguarding national infrastructure, cyber security now touches every sector. Employers increasingly want professionals who understand law, ethics, psychology, linguistics & design alongside traditional technical skills. In this article, we’ll explore why UK cyber security careers are expanding in this way, how these five disciplines shape the profession, and what job-seekers & employers need to know to thrive in this new landscape.

🍪 We use cookies to enhance your browsing experience on our website. By continuing to use this site, you consent to the use of cookies as described in our Cookie Policy. You can review our Cookie Policy for more information.