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Senior ER Consultant

Allianz Management Services Ltd
Surrey
3 weeks ago
Applications closed

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Senior ER Consultant

Role Description

We’re looking for a Senior Employee Relations (ER) Consultant to play a key role in delivering a high-quality ER and people policy service across Allianz UK’s businesses – including Claims, Personal, Specialty, Commercial, and Shared Services. This is a critical position ensuring complex employee relations matters are managed in line with employment law, internal policies, best practice, and commercial considerations.

You’ll support the Head of Employee Relations in shaping and implementing ER and policy strategy, ensuring it aligns with broader People and Culture objectives. You’ll also act as a senior escalation point for ER Consultants, guiding them through high-risk and complex cases.

This is a hybrid role based in either our Bournemouth, Bristol or Guildford offices, with the expectation to be on-site for 40% of your time.

Salary Information

Pay: Circa £55,000 per year.

Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

About You

  • STRATEGY - Support the design and implementation of an effective short- and long-term ER and policy strategy, ensuring alignment with People and Culture and business strategies and goals.
  • ER CAPABILITY - Work in partnership with the Head of Employee Relations and ER Consultants, supporting the development of an effective ER advisory capability and acting as a point of escalation on casework and policy questions to support all stakeholders.
  • CASE MANAGEMENT & ADVICE - Provide hands on case and stakeholder management, oversight and guidance to mitigate risks on pre-litigation proceedings, ACAS conciliations and employment tribunals - working with external solicitors, ACAS, company legal counsel and other relevant stakeholders, such as the line management and people and culture representatives.
  • POLICY MANAGEMENT - Review, develop and implement people policies across our business ensuring they remain legally compliant, fit for purpose and are clearly communicated whilst including appropriate governance, external benchmarking and consultation with our strategic partners.
  • ER DATA FOR DECISION MAKING & REPORTING - Maintain oversight of the case management tool and dashboard with the provider, currently Pinsent Masons whilst providing insights and MI to stakeholders to help drive business performance and decision making.
  • KEY STAKEHOLDERS & RELATIONSHIP MANAGEMENT - Develop strong internal and external relationships to support the commercial strategy with Legal, Compliance, representative bodies (Unite & ECF), People and Culture Exec, relevant business stakeholders, People and Culture and the wider HR community to deliver a seamless ER service.
  • UNION & ECF (Employee Consultative Forum) - Understand the recognition agreements, ways of working and actively foster positive relationships with senior employee reps from Unite & ECF to achieve effective ways of working that support business purpose and strategy whilst providing advice and guidance to People and Culture colleagues and business stakeholders.

Essential Skills

  • Strong ER or legal experience including exposure to dealing with complex and/or high-risk cases.
  • Strong application/interpretation of UK employment legislation and best practice across all key HR policies and procedures.
  • Ability to influence at a management level having managed relationships both internally and externally.
  • Ability to think commercially and pragmatically, with consideration of risk appetite, when analysing problems or recommending solutions/options to meet business needs.
  • Sound and balanced judgement when assessing and advising on the severity of employment relations issues.
  • Analytical ability – able to identify and monitor trends quickly and succinctly interpret and articulate to a wide stakeholder group what the data is telling us – and the able to develop fit for purpose solutions.
  • Strong written communication skills – can communicate complex information simply and write in a friendly but professional tone of voice.
  • Strong rapport building / influencing skills at all levels of the organisation

Desirable Skills

  • Previous exposure to generalist HR environments, advising in a complex, multi-site environment with multiple sets of terms and conditions, policies and procedures.
  • CIPD qualified and / or employment law qualifications (degree level or equivalent)
  • Mediation qualification

What We Will Offer You

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

  • Flexible buy/sell holiday options
  • Hybrid working
  • Annual performance related bonus
  • Contributory pension scheme
  • Development days
  • A discount up to 50% on a range of insurance products including car, home and pet
  • Retail discounts
  • Volunteering days

Our Ways of Working

Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

Integrity, Fairness, Inclusion & Trust

At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.

We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.

We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.

Accessible Application for All

As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.

Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.

For any inquiries or to submit your application, please contact: Cathryn Thomas

Closing date 5th December 2025

We reserve the right to close the advert early if we reach enough applications.

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