Senior Clinical Commercial Strategy Manager

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

Do you have expertise in interfacing with key stakeholders within the clinical market?

Are you skilled in building strategic alliances and partnerships?

Have you got the desire to improve health and lives?

Charles River Discovery are excited to be recruiting for a Senior Clinical Commercial Strategy Manager on a full time, permanent basis. Working remotely within the UK, you’ll be forging strong relationships with our Business Development and Client Services teams with some expectation to travel to our Charles River sites and external conferences. 

The Senior Clinical Commercial Strategy Manager will lead the development and implementation of the strategic pricing capabilities for Charles River Clinical Services. You will utilise a deep understanding of how to create and present client proposals within Clinical Services. Using your expertise in the clinical space, you’ll be working closely with our Sales and Client Services teams to strengthen our capabilities and adopt best practices in this area. 

What you’ll be doing:
• Lead the development and refinement of proposals, strategies and pricing models for clinical services, ensuring competitiveness, profitability, and alignment with strategic goals.

• Collaborate with Business Finance, Scientific Operations, and Business Coordination to ensure pricing recommendations are accurate and compliant.

• Oversee the creation and revision of Statements of Work (SOWs), Change Orders, and related commercial documentation.

• Work closely with Sales to provide specific Clinical expertise to ensure we can provided tailored client responses always designed to provide the maximum client impact.

• Serve as a strategic partner in client engagements, supporting proposal development, pricing discussions, and solution design.

• Act as a liaison between clients and internal teams to ensure timely, accurate, and high-quality responses to sponsor requests.

• Work closely with Marketing to position Charles River as a primary partner for Clinical services, provide feedback on market trends and strategies and be a thought partner for delivering success with clients

• Work closely with the Sales Development team to improve lead volume, refine client targeting strategies, and enhance lead qualification processes.

• Help shape messaging and positioning for clinical offerings in early-stage sales interactions.

• Develop and deliver training programs for Sales and Client Services teams focused on clinical sales strategies, pricing rationale, and market positioning.

• Create tools and frameworks to improve understanding of Clinical lab sales across the organization.

• Provide feedback and insights to improve commercial practices and client experience across global sites.

Job Qualifications

• Education: Bachelor’s degree (B.A./B.S.) in biological sciences, business management, or related discipline required; Master’s degree (M.A./M.S.) preferred.

• Significant track record of working within the clinical sector with proven experience of designing and implementing pricing strategies. Further experience within a CRO is highly desirable. 

• Demonstrable client-facing experience is essential.

• Skills:

o Strong strategic thinking and analytical skills
o Excellent communication, negotiation, and presentation abilities
o Ability to influence cross-functional teams and drive alignment
o Deep understanding of clinical and non-clinical lab services
o Proficiency in CRM systems, pricing tools, and proposal development platforms

Other: Capable of working with a minimum of supervision, able to handle multiple tasks, and effectively prioritize based on departmental goals. Strong communication and interpersonal skills. Organizational skills and attention to detail required. Proficient in word processing, spreadsheet, and database software. Ability to work effectively and efficiently to meet deadlines. Understanding of business/sales process required.

About Discovery

Discovery from Charles River is industry-proven in the successful development of novel therapies, with over 350 patents and 80 preclinical drug candidates delivered to our sponsors in the past 17 years. Backed by more than 650 scientists, our comprehensive, integrated portfolio employs the latest technology and platforms to provide chemistry, biology, and pharmacology services that support clients from the earliest stages of hit identification all the way through to IND. Our client-focused, collaborative approach creates true partnerships that anticipate challenges, overcome obstacles, and move us forward together on the journey of getting new drugs to market.

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.

At Charles River Laboratories, we recognize and recruit all talent. We are a company committed to the principle of diversity and inclusion and work daily in this direction.