Senior Assistant Technical Officer - Dispensary

Job overview

We have a vacancy for a Senior Pharmacy Assistant to work in our busy and friendly department.

This position is based in Winchester, however there is occasionally a requirement to work across sites.

We are looking for you to accurately dispense in-patient, discharge, and out-patient prescriptions, supporting patient flow in a fast-paced environment.

Prioritisation skills are valued and personal development is encouraged and supported.

You will need to possess an NVQ Level 2 in Pharmaceutical Sciences (or equivalent), and all applicants must have excellent communication skills, be flexible and be able to work accurately under pressure.

A good level of English and Maths (GCSE level or equivalent) and computer skills are essential. Physical fitness is required as there is some manual handling involved.

Main duties of the job

To accurately dispense (including generation of labels) in-patient, discharge, and out-patient prescriptions.

To answer telephones promptly and politely, dealing with queries, relaying complete and accurate information.

To recognise self-limitations and refer to an appropriate person when required.

To dispense controlled drugs.

To receive out-patient prescriptions in the dispensary.

To hand to the patient or carer, out-patient prescriptions if deemed appropriate by the Responsible Pharmacist.

To be responsible for the accurate input of data into the pharmacy JAC computer systems for all duties requiring its use (labelling, returns etc.).

To dispense cytotoxic medicines following COSHH regulations. To produce consistently reliable and accurate work in a timely manner.

To perform general housekeeping duties within the dispensaries including cleaning dispensary equipment and ensuring that there are sufficient quantities of sundry items available.

To contribute to the quality improvement of the pharmacy service contributing to audits, practice changes and reviews of the processes.

To achieve objectives agreed at Individual Performance Review with line manager.

Working for our organisation

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Detailed job description and main responsibilities

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Person specification

Training & Qualifications

Essential criteria

NVQ Level 2 in Pharmacy (mandatory units)

Desirable criteria

Skills & Knowledge

Essential criteria

Desirable criteria

Skills & Abilty

Essential criteria

Excellent communication skills
Customer service experience