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Sales Support Executive

The Recruitment Group
Gloucestershire
1 day ago
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We're looking for a proactive and detail-oriented Sales Support Executive to join a busy Sales team in Moreton-in-Marsh.
In this role, you'll provide essential support to the external sales team by managing customer enquiries, preparing quotations, and ensuring a smooth order process from start to finish.
You'll play a key part in delivering exceptional customer service while helping our salespeople spend more time with customers in the field.
What You'll Be Doing
. Act as the first point of contact for incoming calls and emails from customers.
. Prepare and send quotations, tenders, and follow-ups.
. Track sales orders through to fulfilment, liaising with Procurement, Operations, and other departments as needed.
. Keep the CRM system updated with accurate customer and project information.
. Proactively follow up on outstanding or lapsed enquiries.
. Assist with scheduling and appointment booking for the sales team.
. Manage the showroom rota and occasionally support customer visits.
. Provide holiday and sickness cover within the sales office when required.

You'll need to have:
. A strong customer service mindset and confident communication skills.
. Excellent organisational skills with the ability to multitask and prioritise effectively.
. Great attention to detail and accuracy in all tasks.
. Good working knowledge of Microsoft Office, especially Outlook and Excel.
. A positive, enthusiastic approach and a genuine interest in supporting sales success.
. Experience of working closely with others as part of a supportive team.

We're looking for someone who thrives in a fast-paced, customer-focused environment and enjoys working as part of a collaborative team

We are keen to candidates who have previous experience in a Sales Support, Sales Administration, or Executive Assistant role.


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