Sales Operations Analyst

Sales Operations Analyst - Northern Cluster - Urology 

The main objective of this position is to collaborate with the Sales Leadership team, Commercial Contracting Manager [CCM] or/and KAM [Key Account Manager] allocated in his/her Region/Cluster and support by: i) identify potential business areas of  opportunities,  ii) contribute to complete the offers/tenders that need to be addressed and iii) monitor that the execution of the existing contacts and agreements is the appropriated and follow the expectations.

The Sr. Sales Operations Analyst will use of the existing available information in all our BSC data platforms (account potentials, Price-Index values, GPO price comparison, revenues, target public list of tenders...) to support with data commercial decision making.

Your focus region/ cluster will be France, UK, Belgium, Luxemburg, Ireland, Sweden, Denmark, Norway and Finland.

Although the SOA is not expected to be in the front line (discussing directly with the customer or managing the negotiations), it is required that he/she can speak the same language than the Commercial Leadership team to bring the appropriated support. He/she will need to be able to read and understand tenders / RfQs / Contract documents generated by the hospital/GPOs to provide support during the negotiations. For this reason, native language skills are preferred.

 Your main areas of responsibility are

• Complete ad-hoc and routine analytical requests to drive profitable deals and support sales in commercial decision-making. Including GPO profitability/performance, customer P&Ls, deal modelling, waterfalls and other tools to assist in negotiation planning and preparation. Be able to show to the customer the value generated in an existing or proposed deal.
• Support Sales Teams in driving client commitment and contract compliance by building, maintaining, and updating appropriate tools and ensuring a regular review process throughout the life of the deal. Be capable to set up the appropriated KPIs to monitor each exiting deal and be proactive to inform CCMs/KAMs about any remarkable deviation.
• Integrate new products and services into existing deals (e.g. assessing performance impact, aligning Customer Service, etc.). Be aware of all the sales programs solution available in BSC (Pay Per Procedures, Capital Placements, Risk Sharing programs…). Make sure there is an acceptable level of standardization between different deals and customer.
• Provide regular updates on the relevant KPI measurements, support the QBR process, contribute to the development of LT presentations (AOP, Strat Plan) and any other business review tools.

• Participate in customer meetings (e.g.: negotiations, tender process) and provide analytical support to the CCM/KAM throughout the process.

• Exhibits a strong understanding of economic customer segments, needs and trends, which he/she effectively leverages in the face-to-face customer meetings as well as when completing required analytical tasks. Demonstrates business knowledge and understanding of performance drivers in order to proactively draw actionable insights from reports and analytics.

• Effective in sourcing external economic and commercial data, and internal BSC data from the relevant stakeholders and systems, in order to drive analyses that offer valuable input into customer meetings.

• A skillful collaborator, able to quickly identify and engage relevant stakeholders within the Cluster, as well as other support teams (e.g.  Cluster Finance or Customer Service) and other divisional teams for best practice sharing.

Who are we looking for

• Bachelor’s degree in business administration, Engineering, Computer Science or similar disciplines.
• 3-5 years of experience in a comparable position in a multinational company.
• Good understanding of all different data and reporting systems, knowledge of SAP-ERP and/or Tableau are highly recommended.
• Analytically minded and able to correctly detail requirements and translate them into optimal analyses, reports and insights.
• Proficiency with MS Office, especially MS Excel.
• Strong written and verbal communication skills in English and French.
• Ability to build and maintain strong relationship with all kinds of internal stakeholders.
• Enthusiastic, determined and goal oriented.
• Ability to lead projects with deliverables, deadlines and key milestones. Problem solver and self-motivated attitude.
• Flexibility to travel across the region indicated.

Requisition ID: 603578

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!