Job Description
ER & Policy Manager
Reading | Hybrid (3 days/week)
6-month contract
Join MBNL, the UK's largest network-sharing joint venture, driving digital infrastructure transformation. Our People Team shapes the employee experience and delivers the strategy that powers our business.
We're hiring an experienced ER & Policy Manager to lead individual and collective ER cases (grievance, disciplinary, sickness, insourcing), while redefining HR policies and building manager capability. This role blends hands-on casework with strategic policy development and change leadership.
Key Responsibilities of the ER & Policy Manager include:
Manage ER cases and coach managers through resolution Lead collective ER processes including insourcing and structural change Redesign HR policies and contracts to reflect company behaviours and tone Ensure policies are clear, compliant, and aligned with best practice Communicate and embed policy changes, upskilling managers Enhance HR intranet with accessible tools and guidance Deliver training and e-learning for line managers Recommend models for ongoing HR/ER support Support wider People Strategy projects
The successful ER & Policy Manager will have:
Strong UK employment law and ER expertise Experience managing individual and collective ER cases Proven success in policy development and insourcing Confident coaching and influencing skills Clear, effective communication style Proactive, improvement-focused mindset
To apply for the ER & Policy Manager please send your CV to
Project People is acting as an Employment Business in relation to this vacancy.
