Credit Controller

Infopro Digital, the B2B group specialising in information and technology, is currently looking for a Credit Controlleron a permanent contract to strengthen the team at its Barbour ABI business.

Barbour ABI powers the UK built environment with the best intelligence to help our clients grow. With over 1.7 million projects in our dataset, our products and services are renowned for their accuracy, depth, and efficacy. Best known for our construction project leads, our portfolio includes analytics, market research reports and bespoke consultancy.

Join Barbour ABI and get the best of both worlds  

Working at Barbour ABI will provide you with the exciting challenges and autonomy you are looking for within a dynamic and nimble SME, but backed by the growth plans and structure of a global business, Infopro Digital, with 4000+ employees and leading intelligence brands in 20 countries.

Key Tasks and Responsibilities:

Working at either our Cheshire Oaks office, or London office, you will ensure money is collected from customers according to the terms and conditions of contracts, resolving customers invoice queries in a timely manner to facilitate payment and ensuring collections are in line with set targets.

Your tasks are as follows:

• Chase outstanding balances by phoning, e-mailing, sending letters, issuing statements etc
• Issue letters to companies whose accounts are overdue, with next steps if payment is not made by deadlines.
• Resolve customer queries regarding payments and invoice queries as quickly and efficiently as possible.
• To raise any necessary invoice or credit notes on customer accounts.
• Transfer and allocate payments.
• To meet monthly cash collection targets set by the Credit Control Manager to reduce company debt and debtor days.
• Liaise with all other departments, including working closely with the Sales team to ensure excellent customer service is maintained at all times.
• General administration of accounts including updating customer contacts, addresses and PO numbers.
• Work alongside the Sales team and Client Services team to manage and restructure customer accounts.

You will report to the Credit Control Manager.

Requirements

The role of Credit Controller within the Infopro Digital group is for you if have the following skills and experience:

• Previous experience in a Credit Controller position is essential
• The ability to manage difficult conversations, whilst maintaining a positive relationship with customers.
• Persistence
• Assertiveness
• Motivated

• Strong problem solving skills

• Excellent communication skills over the phone and in writing.
• Strong organisational skills
• Experience of dealing with a high volume of customer accounts
• Able to work to set deadlines
• Good team player
• Good knowledge of Excel

Benefits

• 25 days holiday rising to 30 days with increased service.
• Hybrid working  - home and office – 3 days a week in the office / 2 at home
• 3pm finish on a Friday
• Additional day off for your birthday
• Long Service Awards
• Life assurance x 4 salary
• Additional holiday purchase scheme
• Volunteering days
• Group personal pension plan
• Employee Assistance Programme
• Employee retail discount scheme
• Eye-care vouchers
• Discounted gym membership
• Bike to work
• Ongoing development and support
• Friendly and relaxed office environment
• Regular business and department social events

Our Foundations and Values:

At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment.

Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams.

Who are we?

Infopro Digital is a B2B group specialising in information and technology. With a presence in 20 countries, the group has 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail. With our solutions, our customers make informed decisions and companies develop their business and sustainable performance. Are you a passionate professional looking for new opportunities?  Don't wait any longer and join Infopro Digital's community of professionals!

Equal Opportunities

We provide equal opportunities to employees and job applicants and do not discriminate either directly or indirectly, because of any protected characteristic or any other characteristic or activity protected by law. To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications, we therefore ask you to complete the equal opportunities questions on this form.  

This information will be collected anonymously, in confidence and will not be seen by anyone directly involved in the hiring process, it will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same, whether or not they provide this information.

#INDPREM