Be at the heart of actionFly remote-controlled drones into enemy territory to gather vital information.

Apply Now

Central Reservations Coordinator

Harbour Hotels Group
Dorset
1 day ago
Create job alert

We are on the look out for a friendly, outgoing and dedicated person to join the Central Reservations team, who prides themselves on delivering excellent customer service, and exceeding customer expectations.

Who we are...

Harbour Hotels is one of the UK's leading lifestyle hotel groups. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. 

Based in Purewell, Christchurch, Harbour House is the central support office to the venues and includes departments such as Central Reservations, Revenue, Finance, Marketing, People and the Executive Team. 

About the Role...


Based at Harbour House, Head Office of Harbour Hotels Christchurch, the role will involve taking and managing both bedroom and restaurant reservations for all 14 hotels within the group in a fast paced environment, where attention to detail is key. 

We are the heart of the central operations, managing a high volume of communication to support all of our properties, Monday to Friday. 

  • Full time - 40 hours per week
  • Straight Shifts - Monday to Friday (Latest finish 7pm)
  • Office based role
Skills & attributes...

• Excellent and confident telephone manner
• Good verbal and written skills, providing a friendly yet professional tone
• Ability to multi task, dealing with constant incoming calls whilst responding to emails.
• Computer literate with experience using Microsoft Office
• Experience in the customer service industry, having a natural flair and passion for sales
• Previous hotel reservation or call centre experience desirable but not essential as full training will be given


What's in it for you...

• Excellent progression opportunities within an ever growing group
• Competitive salary
• Unique on the job training and development
• Discounts across the Harbour Hotels Group
• Employee Assistance Program
• Group Life Cover


If you feel you have the skills and ambition we are looking for as Central Reservations Coordinator then please apply with a full and up to date CV below.

Related Jobs

View all jobs

Reservations Agent

Lecturer - SEND / SEMH

Maintenance Technician - Plumbing

Labourer

Delivery Driver - Dunstable

Independent Sales Partner – Printing Solutions

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Cyber Security Recruitment Trends 2025 (UK): What Job Seekers Must Know About Today’s Hiring Process

Summary: UK cyber security hiring has shifted from title‑led CV screens to capability‑driven assessments that emphasise incident readiness, cloud & identity security, detection engineering, governance/risk/compliance (GRC), measurable MTTR/coverage gains & secure‑by‑default engineering. This guide explains what’s changed, what to expect in interviews, & how to prepare—especially for SOC analysts, detection engineers, blue/purple teamers, penetration testers, cloud security engineers, DFIR, AppSec, GRC & security architecture. Who this is for: SOC & detection engineers, security operations leads, DFIR analysts, penetration testers/red teamers, purple teamers, AppSec/DevSecOps engineers, security architects, cloud security engineers, identity/IAM engineers, vulnerability managers, GRC/compliance specialists, product security & security programme managers targeting roles in the UK.

Why Cyber Security Careers in the UK Are Becoming More Multidisciplinary

Cyber security used to be viewed primarily as a technical discipline: firewalls, encryption, intrusion detection, penetration testing. In the UK today, it’s far broader. Organisations now face complex legal frameworks, ethical dilemmas, human-behaviour risks, communication challenges & usability hurdles. This shift means cyber security careers are becoming more multidisciplinary. From protecting NHS patient records to defending financial services, securing supply chains & safeguarding national infrastructure, cyber security now touches every sector. Employers increasingly want professionals who understand law, ethics, psychology, linguistics & design alongside traditional technical skills. In this article, we’ll explore why UK cyber security careers are expanding in this way, how these five disciplines shape the profession, and what job-seekers & employers need to know to thrive in this new landscape.

Cyber Security Team Structures Explained: Who Does What in a Modern Cyber Security Department

Cyber security has become a top priority for UK organisations of all sizes. From small businesses to financial institutions, healthcare providers, and government bodies, the risk of cyber attack is now a constant concern. Threats are more sophisticated, regulations more demanding, and customers more aware of data privacy than ever before. But defending against cyber threats isn’t simply about having the right tools — it’s about having the right team. A modern cyber security department relies on clearly defined roles and responsibilities to ensure that defences are proactive, incidents are managed swiftly, and compliance is maintained. This article explains the structure of a modern cyber security team, the roles you’ll typically find within it, how they collaborate, and what skills, qualifications, and salaries are expected in the UK job market.