Care Assistant

About Loveday 

Loveday is the UK’s leading provider of luxury senior living and care. We are proud to combine world-class hospitality with exceptional clinical expertise, creating residences that not only feel like five-star hotels but also deliver truly personalised support. Our residences in Kensington, Belgravia, Abbey Road and Esher are designed with elegance, comfort and dignity at their core. Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyle experiences and the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members. What makes Loveday unique is our commitment to both excellence and innovation. We continually invest in our people, our environments and our services to set a new benchmark in luxury senior living. Joining Loveday means becoming part of a dedicated, professional and passionate team who share the same goal, to deliver the very best in care and hospitality for our members and their families.  

Rewards Package

• Paid breaks
• Company pension plan
• Health Care Cash Plan
• Access to Wagestream platform
• Access to Perkbox, discounts platform 
• Opportunities for Training & Development 
• Access to our Employee Assistance Programme
• Discretionary bonus 
• Employee Recognition Programmes 
• Death in Service benefit 
• Scope for progression and promotion within the company as we grow from one Care Home to the development and subsequent opening of four new homes in London.
• Employee Referral Scheme

Main Duties and Responsibilities

• Provide direct care to members supporting and promoting their independence choice, dignity and overall wellbeing.
• Care activities will include but not be restricted to the following.
•  Washing, showering, bathing     
• Promoting continence and assisting with toileting
• Assisting with dressing
• Assisting with food and fluid intake 
• Mobility
• Ensuring that they are aware of and participate in developing Person-Centred Care Plans with the Named Nurse and the Member.

Particular attention must be paid to having full awareness of any special support needs, for example:

• Use of moving and handling equipment, wheelchairs and any specific mobility aid required by a member
• Dietary needs, specialist aids for eating or drinking, and choke risk.
• Any medical issues for example diabetes
• Communication needs used Cultural needs Chosen daily routine       
• Care will be provided in line with each member’s Personal Care Plan. 
• The Care Assistant will liaise with the relevant Manager, registered Nurse or Care Coordinator to help facilitate any changes in the Care Plan.
• Providing ongoing support for the members, their family and the Nursing Team. This includes liaising with the members and their family to ensure they have supplies of personal clothing and grooming or beauty products that the member prefers to use. 
• This also includes liaison with the laundry staff to ensure all clothing is laundered.
• Ensure all equipment is stored in line with the manufacturers’ instructions and is cleaned and stored appropriately after use.
• Faults will be reported and recorded in the maintenance log, with equipment taken out of action to promote members' safety.
• Participate in members’ activities and events held at the Loveday & Co home.

• The Care Assistant has a duty of care to respond to and provide support for requests for help, including emergency calls.
• Embrace opportunity to develop skills and provide wider services and support actions to members, for example, blood pressure monitoring, urine analysis and support medication administration. 
• Closely monitor and report on members’ daily progress, ensuring all observations and interventions are documented in line with the required service standards, including completing fluid balance charts, nutritional intake records, turn charts as required.
• Support members to create a homely environment in their individual suites, assisting with organising their environment to promote wellbeing and independence.
• Support and participate in the development of meaningful activities and therapies for members. This may include supporting members to attend chosen home activities within the community, for example, shopping, attending GP and using sports facilities.

•  Attend initial and updated mandatory training as required, and actively engage in clinical or professional supervision including one-to-one meetings and yearly reviews, ensuring personal professional knowledge and competency is maintained.
• At all times support a learning culture.
• Work flexibility within contracted hours (days, nights, weekends, bank holidays) to ensure resources are used efficiently and, where chosen, sign an opt-out clause under Working Time Directives.
• Wear the provided staff uniforms in order to reflect a positive Loveday & Co image in line with the Loveday and Co Appearance Policy and Procedure.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Working variable hours (on a rota basis) to suit business needs, including evenings and weekends. The ideal candidate will be punctual, hardworking and quick to learn, with a high attention to detail. Excellent communication skills and an outgoing personality and a positive work ethic is ideal for this role as well as good physical stamina & mobility.