Business Support Officer

1 Year Contract With A Local Authority

The Business Support Officer will provide high-quality administrative and financial support to two teams within the Public Health department and to the wider service. This role requires excellent organisational and communication skills, strong attention to detail, and the ability to work effectively under pressure to manage competing priorities.

The post holder will take a proactive approach to supporting the smooth running of business and financial processes, including invoicing, payment validation, and budget monitoring, while maintaining accurate records and ensuring compliance with council procedures.

Key Responsibilities

• Provide comprehensive administrative and business support to multiple teams within Public Health.
  

• Manage team diaries, coordinate meetings, book rooms, prepare agendas, take minutes, and follow up on action points.
  

• Maintain accurate records, correspondence, and documentation using agreed systems and procedures.
  

• Act as a first point of contact for internal and external queries, ensuring a professional and timely response.
  

• Support the coordination of projects, reports, and service activities across the department.
  

• Ensure the effective use of Microsoft Office, particularly Excel and Outlook, for data tracking and reporting.
  

• Process purchase orders, invoices, and payment requests in accordance with council financial procedures.
  

• Maintain and update financial spreadsheets, trackers, and budget monitoring documents accurately.
  

• Support the reclaiming of funds and ensure all financial transactions are correctly authorised and recorded.
  

• Assist with budget reconciliation and provide regular updates to budget holders.
  

• Liaise with suppliers, finance teams, and managers to resolve financial queries promptly.
  

• Maintain electronic filing systems using SharePoint (preferred) and ensure document control standards are met.
  

• Support the collection and analysis of data to inform business and performance reports.
  

• Uphold data protection and confidentiality standards at all times.
  

• Work collaboratively with colleagues across Public Health and other departments.
  

• Contribute to improving administrative processes to support efficiency and service quality.
  

• Provide cover and support for other administrative staff as required.
  

• Undertake any other duties consistent with the role as requested by management.
  

Requirements

• Proven experience providing administrative support to multiple teams
  

• Demonstrated experience in financial processing, including invoicing, payment validation, and budget monitoring 
  

• Experience maintaining and updating financial spreadsheets accurately 
  

• Diary management experience, including scheduling meetings and taking minutes 
  

• Experience using Microsoft Excel at an advanced level (formulas, pivot tables, data analysis) 
  

• Experience working with SharePoint or similar document management systems 
  

• Previous experience within a local authority or public sector environment 
  

• Strong attention to detail and accuracy, particularly in financial and data-related tasks 
  

• Excellent organisational and time management skills 
  

• Ability to prioritise workloads and manage competing deadlines effectively 
  

• Confident user of Microsoft Office applications (Excel, Outlook, Word, Teams) 
  

• Strong written and verbal communication skills, with the ability to liaise effectively with internal and external stakeholders 
  

• Ability to work collaboratively as part of a team while also using initiative 
  

• Flexible and adaptable approach to work, with a focus on problem-solving 
  

• Understanding of financial procedures within a business or public sector context 
  

• Awareness of data protection, confidentiality, and record management principles 
  

• Knowledge of local government processes and structures