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Bank Community Support Worker - Outreach

Empower Family Group
Somerset
1 day ago
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Job Description

Empower Family Group’s Outreach Service provides rapid, short-to-medium term emergency support for children, young people, adults, and families facing acute crisis. Operating 24/7, 365 days a year, our team responds to complex and evolving situations with compassion, skill, and urgency, because those in crisis can't choose when they need help.

Every day, our resilient team offers stability, safety, and tailored support to vulnerable individuals navigating some of the most difficult moments in their lives. Joining our Outreach Service means becoming part of a responsive, values-driven team committed to making a real difference - anytime, anywhere.




Requirements

Skills, Knowledge, Aptitude


Essential

  • Competent Literacy and Numeracy
  • Excellent communication skills
  • Understanding of people’s rights
  • Flexibility and reliability
  • Enthusiasm, motivation and commitment to working with young individuals and those with learning disabilities or challenging behaviours
  • Committed to working in a person-centred way
  • Ability to travel to different sites and transport young people where required

·<span class="font" style="font-family:"Times New Roman"">    

  Desirable

  • Knowledge of the Health and Social Care Act and the Reach Standard
  • <span class="font" style="font-family:"Times New Roman"">  Experience in a similar field

·<span class="font" style="font-family:"Times New Roman"">   Qualifications and Training

Desirable
  • NVQ level 3, or Diploma in Health and Social Care.
    <span class="font" style="font-family:"Times New Roman"">     

Personal Attributes

  • To be calm, caring, level-headed, respectful and honest.
  • To be motivated, committed and enthusiastic.
  • To be able to use own initiative.
  • Ability to handle stressful situations.
  • Open to self-development.
  • Previous experience in a similar role.

Essential Requirements

  • <span class="font" style="font-family:"Times New Roman"">  Full UK Driving Licence.
  • <span class="font" style="font-family:"Times New Roman"">  Access to a reliable vehicle
  • Business Insurance
  • <span class="font" style="font-family:"Times New Roman"">Enhanced Child and Adult Workforce DBS
  • Registered DBS to the Online Update Service
  • Attending mandatory face to face training.


Benefits

  • Pay from £13.85 per hour
  • Access to Blue Light Card scheme
  • Employee Assistance Programme
  • Training & development opportunities
  • Flexible work pattern
  • Company Pension



Requirements
Ability to communicate clearly and effectively, both written and verbally. Compassionate, patient, and resilient approach. Ability to work independently and as part of a team. Willingness to work flexible hours, including evenings and weekends. Enhanced DBS check (or willingness to obtain). Able to lone work. A full UK Driving Licence, and access to a reliable car. Knowledge of safeguarding, child protection, and risk management.

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