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Assistant Store Manager Bicester

Dolce & Gabbana
Oxfordshire
4 weeks ago
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We are currently looking for an Assistant Store Manager for our Outlet in Bicester.


As an Assistant Store Manager, you will be the Store Manager's partner to achieve store sales budget, lead and support all activities to achieve the business objectives.

Key responsibilities:


You will work with the Store Manager to:

Ensure client satisfaction, support Sales Staff to drive sales, maximize productivity and profitability in compliance with company’s procedures


Be a role model ensuring the highest level of client service
Represent the brand as an ambassador by promoting its values and ambitions within the market place
Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability
Prepare and analyze monthly Boutique performance, reporting current business trends to cover every aspect of the business, as well as competitor performance, to ensure a business increase
Analyze Store KPIs and identify strategies to ensure performance standards are met
Develop and implement business action plans in order to enhance sales for each product category and client tier segment
Achieve the monthly target by utilizing a top client strategy to retain and develop high potential clients
Arrange and conduct monthly coaching sessions with the Sales Staff to review performance and provide constructive, timely feedback
Grow the managerial competencies of Sales Manager role providing monthly coaching sessions to review performance and provide constructive, timely feedback
Identify and create action plans, build development plans for all employees
Facilitate the collaboration between the store and the Corporate departments in order to meet all DG policies and procedures
Motivate and challenge the Staff of Front of House and Back of House to provide the highest level of client service
Strategically apply CRM methods and procedures in order to assist in the execution of company CRM initiatives and build actions for developing opportunities with loyal and potential clients
Participate in attracting, recruiting, and retaining a high performing team

Requirements:


- Fluency in English. Other languages are considered a plus.


- Relevant experience as a manager in Luxury/Outlet retail

Soft skills:

Leading and Developing others


Communicating with impact
Building networks
Supporting teamwork
Meeting client needs
Strategic orientation
Apply number and statistics
Problem solving
Commercial focus
Achieving goal

Location: GB - Bicester

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