People Support Analyst
Salary £31,885 - £35,849 per annum
About us
Our College is a further and higher education institution dedicated to providing academic, vocational, and professional qualifications to approximately 13,000 young people and adults annually. Our mission is to transform lives through learning, advocating for inclusivity and diversity at every stage.
About the role
As the People Support Analyst you will play a key role in supporting the delivery of the HRIS roadmap. You will provide essential technical support to the People Analyst and wider People team, focusing on data quality, routine reporting, system administration, and process improvement to ensure the efficient functioning of People systems and accurate data for decision-making.
Main Responsibilities:
General and System Administration / Development
• Provide day-to-day administration of People systems, (currently iTrent), including maintaining system access in accordance with business processes and GDPR requirements.
• Monitor and ensure the system is performing as expected, ensuring housekeeping routines are being run. Raising and progressing maintenance cases with the software supplier as needed.
• Monitor and maintain data quality and integrity across People systems through routine auditing. Work closely with People Administrators to identify and resolve inconsistencies and discrepancies in the data.
• Adhere to information security protocols including compliance with GDPR and data retention policies within the People Team ensuring data security is a priority.
• Contribute to the continuous improvement of the People System, including testing system upgrades, configuring new functionality and assisting in the creation and upkeep of comprehensive standard operating procedures (SOPs) and user guides.
Reporting
• You will create, test and troubleshoot reports for stakeholders, using tools including excel and Business objects.
• You will support the People Analyst in developing and maintaining data dashboards, contributing to statutory reporting and HR-related surveys.
Data Accuracy
• Serve as the first point of contact for end users requiring support, escalating issues to the People Analyst when necessary.
• Develop training materials and deliver training, to provide system guidance and support to People administrators and other users across college.
What we can offer you
As the successful candidate, you will be offered a salary of between £31,885 - £35,849 per annum based upon a combination of the skills, knowledge and experience that you can bring to the role
Our benefits
Enhanced Pension contributions scheme with SYPA - 17.1%
Annual leave - 30 Days(222 hours) + 8 Bank Holidays (59.2 hours)- this includes a discretionary Christmas closure period
Health and Wellbeing, we offer
Employee assistance programme through Bupa
Occupational Health through PAM
Free eye tests for VDU users
Free Parking is available at the majority of our campuses
Disability Confident
We are a Disability Confident employer and are committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. If you require any reasonable adjustments or any support at any point throughout the process, please contact us.
Armed Forces Covenant
As part of our commitment through the Armed Forces Covenant, we’re pledged to support the Armed Forces Community. Recognising the value Personnel, Veterans and military families contribute to our community and country.
Safeguarding
We are an employer who is committed to safeguarding and promoting the welfare of students. Successful applicants will be required to have an enhanced DBS check and will be subject to safer recruiting procedures. Further details on our safer recruiting procedures, including the employment of ex-offenders can be found here Safeguarding
Next Steps:
To apply: Click apply online and follow the links to complete the online application. As a Leader in Diversity employer, we encourage applications from everyone and value diversity in our workforce.
Closing date: 20th April 2025
Please be aware – If we have a high number of applications, we may decide to close the vacancy earlier
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